Litigation Support Technical Standards
by Mark Lieb



Sample Content
  • Table of Contents
  • Introduction
  • For Vendors
  • For Firms


  • Business Standards
  • Cost Codes
  • Outgoing Media Kit
  • RFQs
  • Quotes


  • Technical Standards
  • Media Labels
  • Bates Schemes
  • Native Files
  • File-Folder Names


  • Downloads
  • The Standard
  • The Book


  • Software Load Files
  • CaseSoft
  • IPRO
  • To Be Added


  • What Not To Do
  • Media Labels
  • Load Files
  • Transcripts
  • General Errors


  • More Resources
  • LSVA
  • Litigation Support
  • Ad Litem Consulting


  • Mark Lieb
    Ad Litem Consulting



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    2.07 Quality Control

    The firm runs programs, which perform “QC” checks on every delivery. The QC programs evaluate the vendor delivery, looking for missing data or files, gaps and things of this nature.

     

    It is important that the media label and format of the data comply with Firm standards. A CD containing critical data can be lost due to a handwritten label that simply reads “Data”. At the same time, if the format of data contained on said CD is unusable, it does no one any good. It is a safe bet that every law firm has CDs in inventory that do not match what is on the server. In order to make the CD look like the server did (in case of deletion or crash) may take hours.

     

    Content

    Media labels, invoices and other important correspondence should always include certain information.

     

     

    Test

     

    Description

     

    Client-Matter Number

     

    Did vendor provide required information?

     

    Responsible Attorney

     

    Did vendor provide required information?

     

    Responsible Paralegal

     

    Did vendor provide required information?

     

    Project Name

     

    Did vendor provide required information?

     

    Description

     

    Did vendor provide required information?

     

    Services Required

     

    Did vendor provide required information?

     

    Format

    These tests look at things such as naming conventions and matching up image keys to the physical file.

     

    Test

    Description

    Image File Count

    Number of image files on delivery.

    Document Count

    Number of documents in the database load file.

    Cross Reference Image Count

    Number of images referenced in Opticon load file.

    Cross Reference Document Count

    Number of document breaks in Opticon load file.

    Image File – Cross Reference Match

    Does every image listed in the Opticon load file exist? Does every image file on the CD exist in the load file?

    Document – Cross Reference Match

    Do document start and end number have matching entries in the imagebase load file?

    Are all Opticon load file ranges in the document database?

    Database Load File

    We are looking at field delimiters, gaps and a field name header line.

    Full Text Formatting

    Was the format maintained or were there “odd” characters such as semi-colons instead of spaces.

    Folder and File Naming

    Does the delivery comply with naming standards and use client matter subfolder structure?


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    About Litigation Support Technical Standards

    This document was initially designed to eliminate any discrepancy between firm technical needs and how the vendor created the technical aspect of their products. Litigation Support spends needless hours changing the vendor delivery. The firm pays for product that litigation support will have to modify. Today, the document covers as many technical requirements as possible for as many types of discovery and software as possible.

    To get a good idea of the reason for these explicit directions, please visit the final section of this document entitled, “Things not to do”. All of these examples are from real life. All of these examples caused headaches, delaying reviews, productions and more.

    I hope that this document is helpful to you.

























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